ORM (Online Reputation Management)

The brand image is everything the first thought that comes to your mind when you see a particular logo and you build a trust with that brand. This course will help you achieve trust of your consumers and have a more stable relation with them.

Course Outline:

  • What is the concern about ORM?
  • How to find out about brand online?
  • Sentiments Analysis
  • Dealing with negative conversations
  • ORM strategy
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